# Other Questions

> Where we are, working with Roxo and what we can and cannot advise on.

https://roxotranslations.com/help-center/other-questions/

## Can you tell me which documents my immigration case needs?

No. We are a translation company and do not provide legal or immigration advice. Your attorney or the receiving agency defines which documents you need. Once you know, we translate them in the format that agency requires.

## Where are you located? Can I visit your office?

Roxo Translations has [offices in Florida and in Brazil](https://roxotranslations.com/about/), but the service is 100% online and you never need to visit. You send the document digitally and receive the translation by email.

## Where can I see customer reviews?

Google reviews appear on every page of the site and on [our Google profile](https://www.google.com/maps?cid=13305498377377509708).

## How can I work as a translator for Roxo?

Our hiring is done through LinkedIn. Follow Roxo Translations there and apply when there are openings.

## Which Brazilian consulate serves my state?

It depends on the state. Atlanta: Alabama, Georgia, Mississippi, South Carolina and Tennessee. Boston: Maine, Massachusetts, New Hampshire and Vermont. Chicago: Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, North Dakota, South Dakota and Wisconsin. Hartford: Connecticut and Rhode Island. Houston: Arkansas, Colorado, Kansas, Louisiana, New Mexico, Oklahoma and Texas. Los Angeles: Arizona, Hawaii, Idaho, Montana, Nevada, Utah, Wyoming and Southern California. New York: New Jersey, New York and Pennsylvania. San Francisco: Alaska, Oregon, Washington and Northern California. Washington: DC, Delaware, Kentucky, Maryland, North Carolina, Ohio, Virginia and West Virginia. Florida is split between Miami and Orlando. California and Florida are divided by county, so confirm yours on the consulate's page on gov.br before you go.

## Which Brazilian consulate serves my county in Florida?

Miami serves 17 counties in South Florida, such as Miami-Dade, Broward, Palm Beach, Lee, Collier and Sarasota, plus Puerto Rico and the U.S. Virgin Islands. Orlando serves the other counties of Florida, such as Orange, Osceola, Seminole, Hillsborough, Pinellas and Duval. The list of counties is on the page of each consulate on gov.br.
