Is it safe to order a certified translation online?

Yes, it is safe to order a certified translation online when the provider shows the price and turnaround before you pay, takes payment through a secure link, and delivers a signed certificate of accuracy with the translation. You never need to mail the original: a legible photo or scan is enough, and the whole process happens from home.

Ordering an official document online can feel uneasy. Knowing what a safe order looks like, step by step, makes it easy to tell a serious provider from a risky one.

Key takeaways

• A safe order starts with a photo or scan of the document; the original stays with you.
• You see the price and turnaround before paying, not after.
• Payment goes through a secure link, and the translation arrives by email as a non-editable PDF.
• The delivery includes the signed certificate of accuracy; at Roxo, US notarization is included too.
• If a page is not legible, a careful provider tells you before translating, not after.

Table of contents

• How a safe online order works
• What you need, and what you do not
• Signs of a risky provider
• What you receive at the end
• FAQ

How a safe online order works

• Upload a photo or scan of the document on the website, or send it by WhatsApp or email.
• See the price and turnaround before you pay anything, and say where the translation will be submitted.
• Pay through a secure link.
• Receive the certified translation by email as a non-editable PDF with the signed certificate of accuracy.

There is no long form and no office visit. For the full step by step, see how to order your translation in our help center.

What you need, and what you do not

You need	You do not need
A legible photo or scan of the document	To mail the original
An email address to receive the translation	An office visit or an appointment
A card or online payment method	To print or sign anything

Signs of a risky provider

The online format is not the risk. What matters is how the provider works:

• It asks for payment before telling you the price and the deadline.
• It does not mention a signed certificate of accuracy, or charges for it separately.
• It cannot show a credential you can verify yourself, such as ATA membership.
• It promises speed but says nothing about a second review of the translation.

What you receive at the end

At Roxo, every certified translation comes with professional human translation, a double review by a second translator, a signed certificate of accuracy, US notarization and formatting that mirrors the original. You receive it as a non-editable PDF, with free revisions within 60 days of delivery.

Our commitment to a safe order

• Price and turnaround shown before payment
• Secure payment link and delivery by email
• ATA member, number 273295, verifiable in the official directory
• Notarization included at no extra cost
• 5.0 on Google, with more than 2,000 reviews
• Support 7 days a week

Our certified translation page explains the full service, and the pricing page shows the cost by document type.

Ready to order from home?

Now you know what a safe online order looks like. The next step is simple: upload a clear photo of your document and see the price before you decide.

FAQ

Do I need to send the original document?

No. For the translation, a legible digital copy is enough, and the whole process is online.

When do I pay?

After you see the price and the turnaround. Payment goes through a secure link.

How do I receive the translation?

By email, as a non-editable PDF with the signed certificate of accuracy and, at Roxo, US notarization.

What if a page of my photo is not legible?

A careful provider tells you before the translation starts, so you can send a better photo without losing time.

Is an online certified translation accepted by USCIS?

Yes. USCIS asks for a complete translation with a signed statement that it is accurate. How the order was placed does not change that.

Related topics: certified translation services | certified translation for USCIS | pricing | help center

Related article: What certified translation is and what it includes