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Check your translation status and reach our team whenever you need to.
After payment, you receive a confirmation by email, and the team follows the order until delivery. The translation arrives as a PDF, at the email given in the order. If you need to know which stage it is at, ask for an adjustment or change the delivery address, talk to the team: the reply comes within 1 hour, 7 days a week.
A translation can only be changed before it starts, which usually happens right after payment. If a file gets lost, the team sends it again by email, and documents are kept for 60 days after delivery, with a notice before they are deleted.
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Do you work on weekends?
Yes. Our support is open 7 days a week, online, and we aim to answer within one hour. Online quotes and orders run 24 hours a day on the website.
How do I check the status of my order?
We email you as soon as your translation is ready. For an update before that, message us on WhatsApp with your order number and our team checks it for you.
In which languages can I talk to your team?
English, Portuguese and Spanish, on WhatsApp, phone or email.
How can I contact you?
By WhatsApp, the fastest way and where you can send the document right away, or by phone or email. We are available 7 days a week and aim to answer within one hour.
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Arabic 
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English (United States) 
French 
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Italian 
Japanese 
Korean 
Portuguese (Brazil) 
Russian 
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Certified Translation in the Main Cities of the USA
USCIS-accepted certified translations, with fast turnaround for clients across the United States.
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Help Center
Turnaround, price, accepted documents and how to order: the most common questions are already answered in the Help Center, organized by topic.
- Do you translate business documents? Business Partnerships
- Which Brazilian consulate serves my state? Other Questions
- Can I add documents to a quote I already received? How to Order Your Translation
- Is a US certified translator the same as my country's sworn, official or court-appointed translator? Which Service to Choose
- How do I get a certified translation? Certified Translation in the US
Check Out Our Blog!
Articles and content from the Roxo Translations team about translation, languages, and culture.
Do you need a local certified translator? What actually matters for USCIS
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Divorce decree translation for use in the US: what is actually required
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